Privacy Policy

Evysse Pty Ltd ("Evysse," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information in connection with our booking and payment management platform.

Information We Collect

We collect the following categories of information:

• Account Information: Name, email address, phone number, business name, and authentication credentials.
• Business Information: Service offerings, availability schedules, portfolio imagery, and pricing structures.
• Payment Information: Bank account details and transaction records. Payment card information is processed securely through third-party payment processors and is not stored on our systems.
• Client Data: Names, contact information, appointment history, and service notes that you input regarding your clients.
• Usage Data: Platform interaction patterns, feature utilization, IP addresses, device identifiers, and browser information.

Use of Information

We process your information for the following purposes:

• Service Delivery: To facilitate booking management, process payments, and deliver automated communications including confirmations and reminders.
• Security and Fraud Prevention: To detect, prevent, and investigate fraudulent activity, unauthorized access, and potential security breaches.
• Service Improvement: To analyze usage patterns and enhance platform functionality and user experience.
• Customer Support: To respond to inquiries, resolve technical issues, and provide assistance.
• Communications: To deliver transactional notifications and, with your consent, promotional materials regarding new features and updates.

Marketing communications are opt-in only. You may withdraw consent at any time through your account settings or by contacting us directly.

Disclosure of Information

We do not sell, rent, or trade your personal information to third parties.

We may disclose your information to the following categories of recipients:

• Payment Processors: Third-party financial service providers that facilitate secure transaction processing.
• Service Providers: Vendors providing hosting, data storage, email delivery, and technical infrastructure services under strict confidentiality obligations.
• Legal Authorities: When required by applicable law, legal process, or governmental request, or when necessary to protect rights, property, or safety.

Your Rights

You have the following rights regarding your personal information:

• Access: Request confirmation of what personal information we hold about you and obtain a copy thereof.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to legal retention obligations.
• Data Portability: Request your information in a structured, commonly used, and machine-readable format.

To exercise these rights, contact us at privacy@evysse.com. We will respond to requests within seven (7) business days.

Data Security

We implement industry-standard technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. However, no electronic transmission or storage system is entirely secure. In the event of a data breach affecting your information, we will provide prompt notification as required by applicable law.

Third-Party Data Processing

You are responsible for ensuring compliance with applicable privacy laws, including the Australian Privacy Act 1988, when collecting and processing client information through the Service. You represent and warrant that you have obtained all necessary consents and authorizations to collect, store, and process client data via our platform. We provide technical tools to facilitate compliance, but you remain the data controller for client information you input into the Service.

Data Retention

We retain your personal information for the duration of your active account relationship. Upon account termination, we will delete or anonymize your data within thirty (30) days, except where retention is required by law. Financial transaction records are retained for seven (7) years in accordance with Australian taxation and financial reporting requirements.

Policy Amendments

We reserve the right to modify this Privacy Policy at our discretion. Material changes will be communicated via email to your registered address at least thirty (30) days prior to the effective date. Your continued use of the Service following notification constitutes acceptance of the revised policy.

Contact Information

Note: This document constitutes a summary of our privacy practices. A comprehensive privacy policy containing additional legal provisions and compliance details will be provided upon account registration.